Frequently Asked Questions
General
Made to order means that I start making your pottery after it is ordered and paid for. This usually takes 4-6 weeks for things like house numbers & utensil holders and 6-10 weeks for dinnerware, depending on the items and quantity you are ordering. Each product page lets you know the current production times. Contact me if you have any questions.
Yes! Except for our Raku products. Our pottery is microwave safe, oven safe* (to 400°), and dishwasher safe.
Please take care to avoid exposing your pottery to radical temperature changes, which can cause thermal shock and could make the piece crack or break. For example, avoid putting a cold dish into a hot pre-heated oven or a hot dish onto a cold surface or into the sink. We recommend setting hot plates on a rack or onto potholders or pads when it’s pulled from the oven.
- The white clay we use with our other glaze colors does get a little warm in the microwave but meets federal regulations for safe use.
- The dishes retain heat very well. Coffee stays hot in handmade mugs a lot longer than store-bought mugs.
*Due to the risk of thermal shock, it is recommended to gradually heat and cool the pottery with oven use.
To prevent your baking dish from breaking during baking, cover at least two-thirds of the surface area with food. It is recommended to preheat in the oven before baking. However do not preheat an empty dish in the oven, because this may cause the piece to crack or break.
Yes. We make your dreams come true with what every you would like to see with our pottery. (fairy dust not included)
NO – the stove top tend to heat up too dramatically for the pots and this could cause cracking in the clay from thermal shock.
We do not share information of customers, Twitch followers, or Twitch Subscribers.
Shipping
Standard shipping for orders inside the contiguous U.S. will take 5-10 business days. International orders will usually take 3-5 weeks to arrive depending on the destination and customs processing. This does not include the productions time described on each item page.
For orders in the U.S., we ship via United States Postal Service by either First Class, Priority Mail, Parcel Post or UPS Ground depending on size & weight.
We ship International orders via USPS First Class International Mail.
It will depend on where you live, the weight, and size of the items you order. You can add the items to your cart and type in your address to see the cost of shipping before placing your order.
Yes! We will ship to almost every country around the world. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
Most items from Pawley Studios Pottery are carefully packaged in our Kiba inspected 200 lbs. weight boxes. Ready for gift giving to yourself or someone you love.
➤ Getting your pottery safely delivered is our #1 priority! We package in boxes within boxes and add lots of padding. If there is any damage your item will be replaced.
➤ Larger items are safely packaged in padding and heavy duty boxes to insure a safe delivery.
➤ Please let me know if your items are for individual gifts otherwise I may package more than one item together in a gift box.
➤ I try to use recycled materials as much as possible to reduce costs and to help the environment.
➤ I am more than happy to include a gift note with your package. Please let me know what you want your note to say in the message box at checkout.
No, sorry. Due to the amount of orders I receive I don’t accept rush orders. Everything is made to order and will take the same amount of time.
Studio Information
The studio is on the downtown square of Russellville Kentucky. 181 S. Main St. Russellville, KY 42276. Look for the large purple building with a cat in the window. (usually sleeping)
Private Classes:
Cost includes instruction, clay, tools, towels, aprons, glaze, and the firing of one piece/person.
Additional pieces can be fired for a $10 fee.
Cancellation Policy: No refund. 3 months valid credit if cancellation is made in writing to the studio at least 24 hours prior to the class.
Please note, a class can only be rescheduled once.
7 or 8 Week Class Session:
Registration: $90 non-refundable deposit is required to register and hold a spot in a class. $240 balance will be refunded for cancellation made in writing, no later than one week prior the first day of class of an eight weeks session.
Make-Ups: Up to 2 missed classes can be made up during the same session if the student has given 24 hour prior notice he/she will miss a class. Make ups can not be rescheduled.
Tools: Pottery tool kit is required and can be purchased for $15 at registration or on your first class.
Firing Fee: Free with cost of class. With in reason.
We currently do not offer this service. There are places of this nature in the Bowling Green and Clarksville region.
We do not offer repair services. Repairing pottery is a very different skill set outside of what we do. We recommend Creative Clay Restoration and Hamlin Restoration Studio. There is also a variety of information online in general.
Twitch Info
Since launching in 2011, Twitch has evolved its reputation as the world’s leading social video service and community for video game culture to now encompass an array of emerging content surfaced by its users. As a result, 15 million visitors gather daily to interact about video games, music, the creative arts, their lives, and more with over 2 million unique creators who broadcast each month.
By the Numbers
- 15 million daily active users
- 2.2+ million unique content creators per month
- 25,000+ members of the Twitch Partner program
- 110,000+ members of the Twitch Affiliate program
- 106 minutes watched per person per day
- 2+ million peak concurrent sitewide viewers
- 65+ million raised by the Twitch community for charity
We have been a partnered streamer on Twitch.tv since November of 2016.
After consultation with our Vet. Clay tablets are actually used to improve digestive problems for cats. The clay we use is not harmful to him and we use clean water at all times during the process.
Pottery is my full time job. I would be producing the orders you see being made either way. However I get to share my craft with others and have someone besides the cat to talk to.